SHIPPING AND RETURNS

WE DO NOT ACCEPT RETURNS OR EXCHANGES.

When will my order ship?
Orders are usually processed within 48 hours and shipped within 72 hours. We are unable to offer same day shipping. We process orders Monday through Friday, excluding Holidays.

Shipping Method
All orders are shipped Standard Ground and usually arrive within one to seven business days depending on delivery distance from Michigan.

Carriers
HAWK HUNTING utilizes multiple ground carriers to ensure we are able to ship most economically. Carriers include; USPS, SpeeDee, UPS, FEDX and multiple LTL carriers depending on destination region.

Backorders
We strive to fill every order in its entirety. However, in the event an item is not available at the time of shipment it will automatically be canceled from your order and you will be notified by email. You will not be charged for the canceled item(s). If you still wish to order the item(s) you must reorder. Check the website www.hawkhunting.com for product availability. International Shipments – We do not ship product internationally direct to consumers. However, we may have Distributors and Dealers in countries outside of the US & Canada. Check our dealer locator for more information. Alaska and Hawaii – We can ship to Alaska and Hawaii, however, due to the additional freight requirements these orders cannot be processed online. To inquire about an order to these destinations please click the Contact Us tab.

Will Call Orders
HAWK HUNTING does allow Will Call Orders to be processed online. If you would like to place a Will Call order please Contact HAWK HUNTING Customer Service at 877-269-8490. Will Call Orders are subject to a 2-day pick-up window agreed upon at the time of order placement. Failure to pick up the order within the agreed upon window will result in additional handling fee’s added to the order total. Fees are assessed at 10% of order total and compound per day. Will call orders must be paid and processed the day the order is placed.

Canceling or Changing an Order
Due to the automated nature of our fulfillment system, orders cannot be canceled or modified once they have been submitted. HAWK HUNTING reserves the right to deny any return. Additional exclusions may apply.

RETURN AUTHORIZATION REQUEST

To acquire an approved Return Authorization Number please completely fill out the information below and submit.

Name*
Must be the name on the original order
First Last
Company Name
Only if applicable
Phone*
Please use phone number associated with your order. If there is a better number to contact you, please include in the message below.
Email*
Must be the e-mail associated with the original order
Order Number
Including the Order Number will streamline the RMA process
Is there any damage to the product?*
- Yes, appears to be Manufacturer's Defect
- Yes, appears to be Shipping Damage
- No
Is the product and packaging in 100% New Condition?*
- Yes, original packaging not even opened
- Yes, opened packaging and product but carefully repackaged
- No, will explain further in message below
Your Message*
Please explain all concerns clearly and provide as much detail as possible to assist in the review process
Attach Files -- Support Documentation
Attach Images, Sales Receipt, Etc.*Sales receipt is not needed if you purchased from our website and include the Order Number above.
Drop files here or